This Privacy Policy ("Policy") applies to users ("you", "your") of the 77com platform ("we", "us", "site"). By using our site, you are considered to have agreed to the terms of this Policy. Please read it carefully.
Information We Collect
For the purpose of account registration and service delivery on 77com, we may collect the following types of information:
1.1 Information You Provide Directly
When you register on our site or use our services, you may be asked to provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Government-issued ID details (for identity verification when required)
- Payment method details (bKash, Nagad or Rocket number)
1.2 Automatically Collected Information
When you use our site, the following technical information may be collected automatically:
- IP address and device identifier information
- Browser type, language and operating system
- Date, time and duration of your visits to the site
- URLs of pages viewed and navigation patterns
- Information collected via cookies and similar tracking technologies
We never collect your full payment method PIN or password. All financial transactions are completed through fully encrypted channels.
Purpose of Using Your Information
The 77com platform uses the information collected from you for the following legitimate purposes:
2.1 Account Management & Service Delivery
- To create, manage and secure your account
- To process deposit and withdrawal transactions (bKash, Nagad, Rocket)
- To provide bonuses and promotional offers
- To ensure VIP program benefits
2.2 Identity & Age Verification
Under Bangladesh law, only individuals aged 21 or above may use our platform. For this reason, we reserve the right to verify your age and identity.
2.3 Fraud Prevention & Security
- To detect suspicious or unusual activity
- To prevent the creation of multiple accounts
- To comply with anti-money laundering (AML) regulations
2.4 Communication & Support
- To share important updates and security-related information with you
- To provide customer support via live chat and email
- To resolve your requests and complaints
2.5 Service Improvement
We analyze aggregated and anonymized data with the goal of improving user experience, platform performance, and overall service quality.
Sharing Information & Third Parties
77com never sells your personal information. However, we may share information with third parties in the following limited circumstances:
3.1 Service Provider Partners
Only the necessary information is shared with trusted service partners such as payment processors, cybersecurity providers, and gaming software suppliers. These partners are contractually bound to comply with our privacy policy.
3.2 Legal Obligations
We may be required to disclose information pursuant to a court order, regulatory authority directive, or applicable law.
3.3 Protection of the Organization
Information may be shared with relevant agencies as necessary to prevent fraud, cyberattacks, or other illegal activity.
We never sell or rent your information to advertisers, data brokers, or any other unrelated third parties.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve the functionality and experience of the site.
4.1 Types of Cookies
- Essential Cookies: Required for the basic operation of the site, such as maintaining login sessions.
- Performance Cookies: Used to understand which sections of the site are most visited.
- Functional Cookies: Used to remember your preferences (such as language settings).
4.2 Cookie Controls
You can disable cookies by changing your browser settings. Please note, however, that disabling certain essential cookies may cause some features of the site to not work properly.
Data Security Measures
77com takes industry-standard technical and organizational measures to protect your personal information. These include:
- Securing data transmission via SSL (Secure Socket Layer) encryption
- High-grade encryption technology for storing sensitive information
- Access controls — only authorized personnel may access the necessary information
- Regular security audits and risk assessments
- A rapid response plan in the event of a data breach
No transmission of information over the internet is completely secure. However, we make every effort to protect your information. Keep your account password confidential and never share it with anyone.
Data Retention Period
We retain your personal information for as long as:
- Your account remains active and service delivery continues
- It is necessary to fulfill legal obligations
- It is relevant for resolving disputes or enforcing agreements
Even after an account is closed, records of financial transactions may be retained for a set period for legal reasons. Once that period has passed, the information is securely deleted.
Your Rights
You have the following rights regarding your personal information:
7.1 Right to Access Information
You may request to know what information we hold about you. We will respond to this request within a reasonable time.
7.2 Right to Correct Information
If any information in your profile is incomplete or incorrect, you may request that it be corrected.
7.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, this request may be limited if legal obligations apply.
7.4 Right to Object to Data Processing
You may request to opt out of marketing communications at any time. This can be done through account settings or by contacting the support team.
To exercise any of your rights, email us at [email protected] or contact us via live chat. We provide support in Bengali and English 24/7.
Protection of Minors
77com is strictly for individuals aged 21 and above only. We do not intentionally collect any information from minors.
If we become aware that a minor's information exists in our database, we will immediately suspend that account and delete the relevant information.
International Data Transfers
To operate our services, your information may be stored on servers outside Bangladesh. In such cases, we ensure that appropriate safeguards are maintained during data transfers and that international data protection standards are followed.
All our data processing partners are contractually obligated to maintain data protection standards.
Changes to the Policy
77com reserves the right to update this privacy policy as needed. In the case of significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify registered users via email (if the change is significant)
- Display a notice on the site
If you continue to use the site after changes are made, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this policy regularly.