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77com's answers to all your questions
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Find detailed answers on this page covering betting, VIP benefits, payment methods, account management, and responsible gaming.
When using 77com, many questions can come to mind — how to deposit, what the bonus terms are, how much you need to play to reach VIP, or what to do if you have trouble logging in. On this FAQ page we have provided detailed answers to 25 questions across five main topics. If your question is not listed here, reach out to us directly via 24/7 live chat or email.
Cricket Betting
77com offers a range of popular markets including Match Winner, Toss Winner, Innings Run Total, Top Run Scorer, First Wicket to Fall, and Over/Under. Player Performance and Partnership Runs markets are also available. The full list of markets for each match can be viewed before the match starts.
Yes, you can bet separately on BPL, IPL, T20 World Cup, and ICC tournaments. Each tournament has its own dedicated section. All standard markets are available for international matches such as Bangladesh vs India. In-play betting options may also be available during tournaments.
An accumulator bet combines multiple selections into one. The odds of each selection are multiplied together, so a winning accumulator pays out much more. However, if even one selection is wrong, the entire bet is lost. For example, if you place three separate bets on three matches in one accumulator, all three must win. You can easily build one from the Accumulator option on the betting slip.
If a match is not completed due to rain or another reason and no official result is declared, most markets will be voided and your stake refunded. If a result is declared using the Duckworth-Lewis-Stern (DLS) method, bets are settled based on that result. In an accumulator, a no-result selection is removed and the remaining selections are recalculated at the updated odds.
To understand decimal odds, multiply your stake by the odds. For example, with odds of 2.50 and a bet of ৳100, your total return if you win is ৳250 — which includes your original ৳100 stake plus a ৳150 profit. Odds of 1.50 mean lower risk but also lower reward. The higher the odds, the less likely the outcome is considered to be.
VIP Benefits
77com has four VIP tiers — Bronze (weekly cashback up to 0.2%), Silver (up to 0.5%), Gold (up to 0.8%), and Platinum (up to 1.0%). Each tier comes with special benefits and priority service in addition to cashback.
Your VIP tier improves through regular betting and gameplay. The more active you are and the more you participate across different games and betting markets, the faster you can reach the next tier. 77com's VIP system automatically tracks your activity and notifies you when you qualify for an upgrade.
Cashback is calculated at the end of each week based on your net losses. Depending on your tier, up to 0.2% for Bronze, 0.5% for Silver, 0.8% for Gold, and 1.0% for Platinum is added directly to your account. Cashback funds generally carry no additional wagering requirements — you can use or withdraw them immediately.
Higher VIP tiers come with exclusive bonus offers, faster withdrawal processing, a dedicated support representative, and access to exclusive tournaments. Platinum members receive the highest level of priority service. Full details of the benefits at each tier are listed on the 77com VIP page.
If you are inactive for an extended period or your activity is low during a specific review period, your VIP tier may be re-evaluated. However, 77com helps active members retain their earned benefits. You are generally notified by email or notification before any tier change takes effect.
How to Deposit
The minimum deposit at 77com is ৳100 across all payment methods. The same limit applies to bKash, Nagad, and Rocket. Maximum deposit limits depend on each payment method's own policy, but deposits below ৳100 are not accepted.
Log in to your 77com account, go to the Cashier or Deposit section, and select bKash. Send money to the displayed payment number from your bKash app and submit the transaction ID. Your 77com wallet is usually credited within a few minutes after the deposit.
77com currently supports three Mobile Financial Services (MFS): bKash, Nagad, and Rocket. Note that Rocket is the mobile wallet of Dutch-Bangla Bank. All three methods support a minimum deposit of ৳100 and a minimum withdrawal of ৳500.
Deposits may take a little time to process. If your balance has not updated within 15–20 minutes, contact us via live chat or at [email protected] with your transaction ID and amount. Our support team is available 24/7 in Bengali and will resolve the issue quickly.
Yes, you can deposit with Nagad and the process is essentially the same. Select Nagad in the Cashier, send money to the displayed number via the Nagad app or USSD (*167#), and submit the transaction reference number. The minimum deposit is ৳100, the same as bKash.
Responsible Gaming
If you feel gambling is getting out of control, visit our responsible gaming page for information. For direct assistance, contact 77com via live chat or write to [email protected]. Speaking with a trusted family member or a mental health professional is also important.
You can activate a cooling-off (temporary break) or self-exclusion (permanent break) from the Account Settings or Responsible Gaming section. You can also request this through live chat or email. Once self-exclusion is active, you will not be able to access your account or place bets during the specified period.
Some warning signs: betting more to try to recover losses, hiding or lying about your gambling, neglecting daily responsibilities to keep playing, spending beyond your budget, and feeling restless when not playing. If you notice these signs, you should seek expert advice.
No, 77com is for people aged 21 and above only. Age is verified during registration and during subsequent identity checks. Opening or using an account by a minor is strictly prohibited. If a younger family member gains access, notify support immediately.
Yes, 77com offers deposit limit and betting limit features. You can set your own daily, weekly, or monthly deposit cap. Once a limit is set, it takes effect immediately. A waiting period may apply if you wish to increase a limit.
Member Account
Visit 77com.bar and click the Sign Up or Register button. Enter your mobile number, a password of your choice, and the required details. Verify your number with an OTP. Once registered, you can log in and claim a welcome bonus on your first deposit.
Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email. An OTP or reset link will be sent to you. Use it to set a new password. If you have trouble regaining access, contact [email protected] — the support team is available 24/7.
Common reasons for login issues: incorrect password, Caps Lock being on, a full browser cache, or a temporarily suspended account. Try resetting your password first. If the problem continues, clear your browser cache and cookies and try again. If the issue persists, contact live chat with the details.
Yes, some details such as email and phone number can be updated from Account Settings. A supporting document may be required for a name change. You can also submit information change requests through the support team. Keeping your details accurate makes the withdrawal process smoother.
For a secure password, use at least 8 characters combining uppercase letters, lowercase letters, and numbers. Adding special characters makes it even stronger. Avoid using your date of birth or anything easy to guess (123456, password). 77com uses secure SSL encryption to keep your information protected.
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